Return & Refund Policy
All sales at The Share Bear are final. We entrust both buyers and sellers take an active, honest, and responsible approach to the transactions they choose to conduct on The Share Bear website. We encourage Sellers to as descriptive as possible when creating a listing and also to be transparent and list any imperfections of the products that they are uploading. We encourage all Buyers to review the photos, description and item condition prior to making a purchase.
We offer refunds only in the following scenarios
- If the product you bought was not shipped or if it did not arrive at its destination, but the refund must be requested within 15 days of purchase
- If the product you received has an undisclosed damage or is malfunctioning. If this is your claim please email us at firstname.lastname@example.org and include photos and provide details on the issue within 3 days of receipt of the product. If The Share Bears determine that the item is damaged or malfunctioning (and this information was not disclosed during purchase) and that the buyer should receive a refund, The Share Bear will contact the seller, issue the refund, and debit the seller’s account for the refund amount